The Navigator
April 2020 Newsletter
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Scott's Thoughts: Faith Over Fear
Options for Senior Living Founder, Scott Fischer
Well, aren’t these crazy times? It might be the biggest understatement I could start with. In my lifetime, this is the largest threat we’ve ever faced as a country. An unseen airborne enemy that is potentially lethal. It’s unbelievable.
As a kid, I lived with a lot of fear. My dad was a large guy who easily got angry and was really loud. My brothers and I lived at a certain level of fear in our house every day. In many ways, fear has defined me.
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COVID-19 And Your Estate Planning: Get Your Estate in Order Now
Stephanie A. Bivens of Bivens & Associates, Esq. CELA (Certified Elder Law Attorney by NELF)
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With the uncertainty of the rapidly changing COVID-19 virus, we decided to devote this entire blog to what families and business owners should be doing right now to get their estate and affairs in order in case the worst happens.
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While an estate plan is something every adult should have to protect themselves and leave the best legacy for their family and heirs, many people have no estate plan in place or if they do, have not had their estate plan reviewed in several .....
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Scammers Looking To Cash In On COVID-19
What you need to know so you don't fall victim.
PHOENIX- With so many people out of work due to the coronavirus, the promise of extra cash could have some people falling victim to scammers.
Costco has been full of shoppers looking to get their hands on much needed necessities, and now the FBI says scammers are using the company's name in hopes of getting those needing cash to bite.
It comes in the form of a text message saying shoppers can get an extra $100 bounty, or stimulus check from the store. All the shopper has to do is click the link and complete a survey .....
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The Agents Corner.
Senior Referral Specialist, Tammy Luna
Tammy has been our longest tenured agent; coming up on 8 years this May. Happy anniversary, Tammy! Her territory extends throughout the entire west valley. Here she shares about how COVID-19 has effected her work and the placement process.
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First and foremost, I wanted to say that I hope everyone is staying safe and healthy. My family and I have been following the stay home orders. Crazy as it makes us, we have been getting creative with ideas to keep the kids and ourselves busy. Being a working mom, I am, now trying to juggle my new found profession of being a home school teacher but I GOT THIS! :) Am I right moms? My kids tend to do better with routine so it was important to create a game plan. It's what I do with my business so that part was a piece of cake.
So, let's talk about your routine. What has business been like since COVID-19 for you? What has worked for and what hasn't?
I will tell you, for me, I am blessed. Although business has slowed down, it hasn't come to a halt. I try to look on the positive side and thank the Lord I can still help families who are struggling with their loved one's care during this unusual time. How is that? Many communities and group homes have done a great job of providing virtual tours videos, pictures and (thanks to technology) FaceTime & Zoom!
Is it a little out of the comfort zone for most? Absolutely. However, where there is a will, there is a way we just have to be CREATIVE and find it. I've found this industry has done a fantastic job of pulling together!
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I'm still running across situations where seniors are by themselves, don't know how to use technology and won't meet in person. Instead, I printed out pictures of community attributes, cost, resources to help with cost, etc and sent it snail mail. It takes longer, but it gets the job done.
I have also seen other challenging situations appear. For example, a client was to be discharged from rehab and needed a new living situation with 24-48 hours quickly. As a precaution, many care homes will allow only the Power of Attorney to come in and tour with a temp check at the door , gloves, gown and mask during the tour. Because I couldn't physically be there , I FaceTime'd the care home owner and was still present. The selection process and move in still went smoothly. There are options available to us if we can be flexible.
So as we are walking this COVID-19 journey , remember to lean on each other and our industry and let's walk it together. We will all look back and see how much stronger we are as a community!
Take care, stay safe and healthy and stay home!
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Our Commitment To Education.
Did you know that the Options Team is one of the the most highly educated in the state for senior issues? Our commitment to professionalism and ethics has always lead us to continued education. Scott, Tammy & Kerri Ann were among the very first in Arizona to successfully test for the new CPRS (Certified Placement & Referral Specialist) certification this year. Katie & Glenda recently attended an intensive 3 day training for the CSA (Certified Senior Advisor) certification in Denver. Our dedication also branches out into the areas of Alzheimer's, Dementia, Autism, Parkinson's and more. We are always looking for ways we can better serve our clients & referral partners!
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Client Testimonial.
About Senior Referral Specialist, Nathan Glasco.
"I've been working with Nathan Glasco to find just the right next step for my mother's independent living situation. Nathan has been diligent in making sure we see the communities that match her needs. She currently resides in Tucson, where her view of the Santa Catalina Mountains will be difficult to replace. Nathan has represented me on tours to communities across Maricopa County that match many of the specifications I’m looking to satisfy. He’s dedicated to suggesting places that offer great care, have a wide range of activities, nice courtyards/grounds/views, and above-average dining options. I’m very pleased with Nathan's focus on my mother's particular needs, and I will continue to reach out to him for anyone in my family that needs help finding the perfect place to call home."
Michael J. Tucker
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Your Referral Is Our Biggest Compliment.
We wouldn't be able to make the impact we do without your trust and referrals. Thank you!
If you have a loved one, neighbor, friend or coworker in your life in need of assistance, please contact us at 602.845.1320. We are here to help.
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