Over the next 5 weeks, we will be taking a closer look at each of the 5 most prominent Best Practices as stipulated by PASRS. The idea is to explain the reason for these best practices and offer a glimpse of how reality can start to look when not adhered to.
Best Practice #1: The Needs of the Client
The needs of the client shall always be the primary driving factor of any referral made to a Senior Referral Specialist Member. The Senior Referral Specialist will always give the family a choice.
When a referral agent prioritizes profit over people, the entire industry suffers. Reputational damage, lack of trust, and zero confidence in adequate placement can mean the difference between life and death for some seniors.
Why These Best Practices Were Created
These best practices were written to specifically address the concerns and problems the community faced by referral agents who had no previous accountability. The best practices were written with cooperation from senior living, legal, insurance, hospice, and other industry representatives.
Options for Senior Living is committed to PASRS best practices. Call us at 602-845-1320 for trusted, ethical senior placement guidance.
